Fujitsu uses PSNext to address core business issues

2007/10/07
“We regard PSNext as a strategic asset to help us achieve [our] goals.” Andre Barnard, Manager, Business Information Systems, Fujitsu.

Fujitsu, the third largest IT company in the world, have implemented PSNext, a centralised project management solution, supplied by Management Planning Systems, to address core business issues related to projects and time billing.

Better Resource Utilization

“Timesheets and projects are core to the business,” says Andre Barnard, Manager, Business Information Systems. “We are a consulting business – we need to know what time we are spending with customers. We need to ensure that billing is correct. We also need to utilize our people better by identifying bottlenecks and areas where there may be some slack. We regard PSNext as a strategic asset to help us achieve these goals.”

Strong Project Management

“PSNext is a pretty comprehensive tool,” says Barnard “We found the strong project management functions of PSNext very appealing.” The system allows visibility across all resources and projects. PSNext is regarded as a vital tool to help improve service levels.

According to Barnard, the management of projects using PSNext is a lot simpler compared to the previous project management system. As PSNext is relatively easy to pick up, project managers did not have problems moving over to PSNext. Fujitsu is planning to use (or are already using) many of the additional capabilities of PSNext. These include skills management, document management, issues and collaboration. The whole resource application is a lot simpler compared to what was used previously.

Implementation

Implementation of PSNext throughout the organisation was remarkably smooth and easy. “A general comment from the staff is that PSNext is a pretty easy system to work with,” says Barnard. Nevertheless, change management issues had to be addressed during implementation. PSNext is not a stick to beat people with, but is needed for genuine measurements to improve the business.” It was important for
people to buy in to the use of timesheets. Quite a bit of handholding was done initially to ensure that there were no major impacts on the business.

“Management Planning Systems (MPS) was more than happy to assist us with some minor issues we encountered,” says Barnard. “We regard MPS as joint partners for the future.”

Visibility across all resources

Fujitsu is involved in a range of services, including call centres, consulting, infrastructure management, developments, outsourcing and business intelligence. In order to keep track of a large number of projects and consultants spread over South Africa, Fujitsu have implemented the PSNext enterprise project management system.

The system allows visibility across all resources and projects. Fujitsu is able to identify over-utilized skills as well as resources that may need to be retrained and re-skilled. PSNext is regarded as a vital tool to help improve service levels.


For more information, contact Peter Rosenfeldt on: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Tel: +27 11 706 7015